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Terms of Service

Coaching Agreement at Time of Purchase

  • Be Free by Shawna Thibodeau (Shawna Thibodeau) offers the following complementary & alternative services: holistic counselling, women’s coaching, Cognitive Behavioural Therapy, meditation classes, group programs, reiki & wellness workshops and events.

  • Be Free by Shawna Thibodeau (Shawna Thibodeau) is not a Medical, Psychiatric or Psychotherapy Facility.

  • Shawna Thibodeau holds a Bachelor of Science in Kinesiology from McMaster University as well as a Bachelor of Science in Nursing from Trent University. Shawna Thibodeau is a certified Meditation Facilitator from Naturality, Hamilton and completed Cognitive Behavioural Therapy Fundamentals from University of Toronto, Levels 1 &2 EFT Tapping and Reiki training. Shawna is not a licensed therapist, psychotherapist, psychologist, psychiatrist or medical doctor nor is she trained in Western diagnosis and treatment. She will not be making suggestions about altering your current medical/psychiatric or professional care or prescriptions.

  • Services offered by Be Free by Shawna Thibodeau fall under alternative and complementary health services and include health and wellness recommendations and strategies including education on thoughts, moods, emotions, spirituality, mindfulness, meditation, wellness and energy/chakra systems. Healing recommendations can include lifestyle changes, stress reduction strategies including breathing and meditation techniques and wellness tools and skills.

  • All services by Be Free by Shawna Thibodeau are not a substitute for professional advice, care or treatment. If you are suffering from a disease or symptom, including depression, anxiety or suicidality, that has not been evaluated by a Medical Doctor or Psychiatrist, it is recommended that you receive a medical assessment and advice prior to participating in services from Be Free by Shawna Thibodeau Inc.

  • During classes, workshops and/or group and private coaching sessions with Shawna Thibodeau, activities such as breathing techniques, meditation, reflection and discussion may occur which may require physical and/or psychological exertion and also have the potential to cause physical and/or psychological symptoms, distress and/or injury. It is the client’s responsibility to consult with a medical or psychiatric professional prior to and regarding his/her participation in Be Free by Shawna Thibodeau services.

  • During services with Shawna Thibodeau, it is the client’s responsibility to immediately report any physical or psychological pain, distress, discomfort or injury to Shawna.

  • Information, skills and practices provided by Shawna Thibodeau are alternative health recommendations. Any loss, injury or damage to the participant that occurs after receiving services from Be Free by Shawna Thibodeau are not at the fault of Shawna Thibodeau or Be Free by Shawna Thibodeau.

    1. Cancellations and Refunds. Integrity and keeping your word are the cornerstones of all success. With that in mind, this is how I’ve drafted my cancellation and refund policy:

      1. 1.1.  Please give 24 hours’ notice if you have to cancel or reschedule a private coaching sessions, provided it is in the timeframe of the contract. This means that since we are working together on a 3-month package, all calls need to take place within those three months.

      2. 1.2.  All sales are final sale. There will be no refunds.

      3. 1.3.  Both you and Shawna can terminate this Agreement with 2 weeks written notice, subject to no refunds and full

        payment being made.

    2. Services. Shawna will be providing you with coaching services.

2.1. By signing this Agreement, you acknowledge that I am not a trained psychologist, psychotherapist, psychiatrist or counsellor and that services offered by Shawna are classified as coaching. My programs should not be used instead of professional and/or medical care. If you are in emotional or physical distress, please seek medical attention. If you are currently seeing a therapist, psychologist, psychiatrist, discussion of participation in this program prior to enrolment is recommended.

  1. No Guarantees. While there are some things I can control, like how much I will support you and how I’ll do everything I can for you in leading your group coaching sessions, there are some things I cannot control. As such, no guarantees can be made for the results from our coaching sessions.

  2. Responsibility. Please acknowledge you are fully responsible for everything you give and get from this process. I’ve created this package and used my qualifications to bring you the greatest benefits possible, but none of that can happen if you do not put in the work.

  1. Communication. All communication will be done either in-person, via phone, or online, email, Facebook, WhatsApp, or Zoom.

  2. Concerns. I want you to love our coaching relationship and expect you to speak up if anything isn’t sitting right with you, for the sake of your own progress.

  3. Time Integrity. Time integrity is a real thing and here is how I enforce it: sessions take place on the agreed upon time. Please be on time, being late means you will receive a shorter session. If you are more than 15 minutes late, the session will not be extended or rescheduled, and the full session will be deemed to be complete.

  4. Currency. All prices are in Canadian Dollars and all payments must be made in Canadian Dollars via PayPal, Stripe, or e-transfer.

  5. If doing a payment plan, once purchased, one must fulfill all monthly payments due.

  6. Confidentiality. We operate and grow in a safe space. I want you to know that everything shared in our group calls and private coaching sessions are strictly confidential, but that any content we discuss may be shared within my community of clients in the future. This means that if you share something during an online class or share an incredible breakthrough during a coaching session, people who take the same or different courses in the future or participate in coaching sessions may hear that information. The idea is that we all grow from sharing with each other. If you have any questions about this, I’ll be happy to elaborate further for you.

  7. Media Release + Social Media Use. By participating in online classes and group coaching calls which are recorded, you understand your image, voice and video may be recorded of you and that Shawna may use your image, voice or video in the future to further her business purposes. As such, you agree to grant Be Free the irrevocable right and permission to use, throughout the world and in perpetuity, your image, likeness, photograph, video content, audio recordings or any other record of you which comes about through your participation in any of Shawna’s online courses or coaching sessions, whether captured by you, Be Free, or a third party, for any purpose whatsoever without asking you for permission. You also release Be Free from all claims that you may have in relation to the use of your image, audio or video and any social media posts made by you in the ways mentioned above. That was a bunch of legal language that gives Be Free permission to use photos and videos of you that are taken during the online courses and coaching sessions. If you are uncomfortable with this, please communicate so to Shawna as soon as possible, and we can try to do everything to accommodate your comfort level.

  8. Ownership of Materials. All the content that I have provided to you, such as coaching videos and tutorials, training documents and PDFs, are for your use only and are not to be re-distributed or re-used.

  9. Standard Legal Things. You know you’re almost at the end of the Agreement when you get to the standard stuff that no one cares about but is still kind of important! Jurisdiction. This Agreement will be governed exclusively by the laws of the Province of Ontario. Severability. If any provision of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect. Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements. Waiver of Breach. The waiver by me of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you. Notice. For the purpose of this Agreement, e-mail or text will suffice for written notice when required as set out above. Headings. The headings used in this Agreement are for stylistic purposes only and none of the content in the headings are intended to be legally binding. Counterparts. This agreement may be signed in any number of counterparts, each of which is an original, and all of which taken together constitute one single document. Online Agreement. We agree that this Agreement may be signed electronically, hand-written or agreed to by having you click "Enroll Now”, the effect of which will be the same as if we signed the Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of the Agreement.


With signing below or clicking "Enroll Now" you agree that you have read and understand the above information and give my permission to begin participation in Be Free by Shawna Thibodeau services. You agree to assume full responsibility for any risks, injuries or damages, known or unknown, which might incur as a result of participating in these services and knowingly and willingly waive any claim you may have against Shawna Thibodeau and/or Be Free by Shawna Thibodeau.

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